ChaCha Search, Inc. (”ChaCha”) respects the intellectual property of others and may, in appropriate circumstances and at its discretion, terminate the accounts of users who infringe or allegedly infringe the intellectual property rights of others, or ChaCha may refuse to link to sites that contain infringing materials. Copyright owners or their authorized agents may submit a complaint of alleged copyright infringement to ChaCha if they have a good-faith belief that their protected works are being infringed. ChaCha will respond to all such notifications that are sent via surface mail, courier, or fax to:
ChaCha Search, Inc.
Attn: Legal Department
14550 Clay Terrace Blvd.
Suite 130
Carmel, Indiana 46032
Fax: 317.660.6687
To be effective, your notification to us must be in writing and include:
Upon receipt of such notification, ChaCha shall investigate the matter, and, if appropriate, remove or disable access to the allegedly infringing material, or remove any links to the allegedly infringing site. After ChaCha removes or disables access to such material, or ChaCha will take reasonable steps to promptly notify the accused party. The accused party may then provide the ChaCha designated agent proper “counter-notification” stating his or her authority to post the allegedly infringing material, which ChaCha will forward to the alleged copyright owner or agent who reported the allegedly infringing material. Please note that if the allegedly infringing material is not located on a webpage that is owned or controlled by ChaCha, a more effective way to seek removal of the allegedly infringing material is by filing a notification with the Internet service provider that hosts the webpage.
An effective counter-notification must be sent via surface mail, courier, or fax to the ChaCha agent designated above. The counter-notification must be in writing and include the following information:
Upon receipt of an effective counter-notification, ChaCha will provide the alleged copyright owner or agent a copy of the counter-notification and inform the alleged copyright owner or agent that ChaCha will replace the removed material (or cease disabling access to it), or resume linking to the allegedly infringing site, in ten (10) to fourteen (14) business days unless the alleged copyright owner sends a second notification to the ChaCha agent designated above, stating that he or she has filed an action against the alleged infringer.